Legal notice

Legal Notice and Privacy Policy

PURPOSE

In compliance with the information obligation set forth in Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the following details are provided: the owner of the website koraprojects.com is ELENA OVCHINNIKOVA (hereinafter referred to as the SELLER), with its registered address for these purposes at Calle Benicarló, 54, 1A, Vila-Real (Castellón) 12540, Spain. Phone: +34 964 789 589, Tax ID (N.I.F.): 54433729C. Contact email: contact@koraprojects.com.

USERS

Accessing and/or using this koraprojects.com website grants the user the status of USER, who accepts, from the moment of such access and/or use, the General Terms of Use set forth herein. These Terms shall apply regardless of any General Terms and Conditions of Purchase that may be applicable.

USE OF THE WEBSITE

koraprojects.com provides access to a wide range of information, services, programs, or data (hereinafter, the "Content") on the Internet belonging to the SELLER or its licensors, which the USER may access. The USER assumes responsibility for their use of the website. This responsibility extends to any registration required to access certain services or content. In such registration, the USER is responsible for providing truthful and lawful information. As a result of this registration, the USER may be assigned a password for which they will be responsible, undertaking to use it diligently and confidentially. The USER agrees to use the content and services (such as chat services, discussion forums, or newsgroups) offered by the SELLER through its website appropriately and, by way of example but not limitation, not to use them to: (i) engage in unlawful, illegal, or bad-faith activities contrary to public order; (ii) disseminate content or propaganda of a racist, xenophobic, illegal pornographic, terrorist-apologizing, or human rights-violating nature; (iii) cause damage to the physical or logical systems of the SELLER, its suppliers, or third parties, or introduce or spread computer viruses or any other physical or logical systems capable of causing the aforementioned damage; (iv) attempt to access and, where applicable, use other users' email accounts and modify or manipulate their messages. The SELLER reserves the right to remove any comments or contributions that violate respect for human dignity, are discriminatory, xenophobic, racist, pornographic, harmful to youth or children, or threaten public order or security, or that, in its judgment, are unsuitable for publication. In any case, the SELLER shall not be liable for opinions expressed by users through forums, chats, or other participation tools.

DATA PROTECTION

LSSI-CE NOTICE

In compliance with Article 10 of Law 34/2002 of July 11 on Information Society Services and Electronic Commerce, all readers and users of this website are informed that the domain content is the responsibility of:

ELENA OVCHINNIKOVA
Tax ID (NIF): 54433729C
Phone: +34 964 789 589
Email: contact@koraprojects.com

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

In accordance with current Personal Data Protection regulations, we inform you that the data provided will be included in customer and marketing files, whose owner and data controller is ELENA OVCHINNIKOVA, with registered address at Calle Benicarló, 54, 1A, 12540 Vila-Real (Castellón), Spain, represented by its legal representative pro tempore.

You may contact the Data Protection Officer at contact@koraprojects.com or by letter sent to the registered address of ELENA OVCHINNIKOVA.

Likewise, consent for the sending of commercial communications may be withdrawn by the User at any time by submitting a request to the SELLER at the address indicated at the beginning of this clause, or by email to contact@koraprojects.com.

WHAT TYPE OF PERSONAL INFORMATION DOES KORA PROJECTS COLLECT?

The SELLER may collect the following personal information from users of the SELLER's website through the relevant forms: name, email address, postal address, phone number, date of birth, and gender.

Additionally, the SELLER collects all information related to your navigation on the website and your interaction with the brand.

All personal data collected by the SELLER comes directly from the data subject, except for contact details that may be provided by friends or family members:

  • For sending a gift voucher or other gift.
  • For sharing a wish list.

FOR WHAT PURPOSES DO WE PROCESS PERSONAL DATA?

The personal data of the data subject will be processed for the following purposes, as applicable:

  • Managing and developing website registration. Registration will involve profiling the user’s browsing behavior on the website. This profiling consists of using the customer’s personal data and navigation information—such as viewed or cart-added products, visited website sections, and location—to assess their preferences and/or personal interests in order to offer website content, offers, services, and products tailored to their profile.
  • Managing and processing online purchases. We use the customer’s personal information to process and deliver their order and to inform them by email and/or SMS about the status of their order.
  • Managing and sending information about exclusive promotions, latest news, and personalized content tailored to the customer’s profile, interests, and needs via email, SMS, or postal mail. Sending this information involves user profiling, which consists of using personal data, purchase history (if applicable), and website navigation data to evaluate aspects related to personal preferences in order to deliver commercial communications suited to their profile.
  • Personalizing communications, content, products, or services based on the customer’s interests. To manage communications, please refer to the ‘Subscriptions’ section in My Account.
  • Responding to the exercise of ARCO+ rights, as well as to inquiries and complaints.
  • Managing product availability alert services (e.g., when a specific clothing item becomes available on the website).
  • Managing and issuing sales documentation: digital invoice, return invoice.

HOW LONG WILL WE RETAIN YOUR DATA?

KORA PROJECTS will retain personal data only for the period reasonably necessary to address inquiries, resolve issues, implement improvements, activate services, and comply with applicable legal requirements. This means personal data may be retained for a reasonable period even after the data subject has stopped using the SELLER’s services or the website. After this period, personal data will be blocked in all of the SELLER’s systems.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?

The SELLER relies on the following lawful bases for processing personal data:

Performance of a Contract

The legal basis for processing the personal data collected from the data subject is the performance of the sales contract. In this regard, the data subject is required to provide the data necessary for its execution. Failure to provide this data will make the purchase transaction impossible.

Legal Obligations

The management and issuance of sales invoices are based on the SELLER’s legal obligations in its relationship with customers.

Consent

For the following purposes, the legal basis for processing the data subject’s personal data will be their consent, where given:

  • Managing website registration.
  • Sending information about exclusive promotions, latest news, and personalized content tailored to the data subject’s profile.
  • Responding to the exercise of ARCO+ rights, inquiries, and complaints by the data subject.
  • Managing product availability alert services.
  • Managing and issuing the following sales documentation: digital invoice, return invoice.

Withdrawing consent for these processing activities will not affect the execution of any purchase contract already entered into between the data subject and the SELLER.

Legitimate Interest

For the following purposes, the legal basis for processing the data subject’s personal data is the SELLER’s legitimate interest:

  • Profiling based on website navigation by registered users, as well as by any users who have provided their data for any other purpose.
  • Profiling for sending information about exclusive promotions, latest news, and personalized content tailored to the data subject’s profile.
  • Sending customer satisfaction surveys regarding purchased products or used services to request feedback and enable improvements.
  • Our legitimate interest lies in ensuring the security of our website and helping the SELLER understand user needs, expectations, and satisfaction levels, thereby improving services, products, and brands. All these actions aim to enhance customer satisfaction and ensure a unique browsing and shopping experience.

TO WHOM MAY WE DISCLOSE YOUR DATA?

The SELLER never sells customer data to third parties.

HOW DOES KORA PROJECTS PROTECT PERSONAL DATA?

The website employs information security techniques such as firewalls, access control procedures, and cryptographic mechanisms, all aimed at preventing unauthorized access to data and ensuring its confidentiality. To achieve these purposes, the user agrees that the SELLER may collect data for the purpose of authenticating access controls.

Additionally, any transaction carried out through the website is processed via secure payment systems. Confidential payment data is transmitted directly and encrypted (SSL) to the relevant financial institution.

The SELLER states that it has implemented all necessary technical and organizational measures to guarantee the security and integrity of the personal data it processes, as well as to prevent its loss, alteration, or unauthorized access by third parties.

SECURITY

The SELLER integrates cryptographic protocols that provide secure communications over the Internet on its website. SSL ensures that transmitted information is not altered and is sent only to the servers intended by the user. SSL stands for Secure Socket Layer. A website protected by an SSL certificate can be identified by the URL displayed in the browser. Secure, encrypted pages begin with https://.

INTELLECTUAL AND INDUSTRIAL PROPERTY

The SELLER, either directly or as assignee, holds all intellectual and industrial property rights to its website and its contents (including, by way of example, images, sound, audio, video, software, text, trademarks or logos, color combinations, structure and design, selection of materials, and computer programs necessary for its operation, access, and use), owned by the SELLER or its licensors. All rights reserved. Pursuant to Articles 8 and 32.1, second paragraph, of the Intellectual Property Law, reproduction, distribution, and public communication—including making available—of all or part of the website content for commercial purposes, on any medium and by any technical means, is expressly prohibited without the SELLER’s authorization. The USER agrees to respect the intellectual and industrial property rights owned by the SELLER. The user may view, print, copy, and store website elements on their computer’s hard drive or any other physical medium, solely and exclusively for personal and private use. The USER must refrain from removing, altering, bypassing, or manipulating any protection device or security system installed on the website.

The trade name SELLER is registered with the Spanish Patent and Trademark Office under registration number N0368169. In accordance with Law 17/2001 of December 7 on Trademarks, this registration grants its owner the exclusive right to use it in economic transactions.

EXCLUSION OF WARRANTIES AND LIABILITY

Under no circumstances shall the SELLER be liable for any damages of any nature that may arise, including but not limited to: errors or omissions in content, website unavailability, or transmission of viruses or malicious or harmful programs in the content, despite having adopted all necessary technological measures to prevent them.

MODIFICATIONS

The SELLER reserves the right to make modifications to its website at any time without prior notice, including changes, deletions, or additions to the content and services offered through it, as well as the manner in which they are presented or located on the website.

LINKS

If the domain includes links or hyperlinks to other websites, the SELLER exercises no control over such sites or their content. In no event shall the SELLER be liable for the content of any link belonging to a third-party website, nor does it guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, truthfulness, validity, or constitutionality of any material or information contained in such hyperlinks or other websites. Furthermore, the inclusion of these external links does not imply any association, merger, or partnership with the linked entities.

RIGHT OF EXCLUSION

The SELLER reserves the right to deny or withdraw access to the website and/or the services offered, without prior notice, at its own initiative or that of a third party, to any users who fail to comply with these General Terms of Use.

GENERAL PROVISIONS

The SELLER will pursue any breach of these terms as well as any improper use of its website by exercising all civil and criminal actions available under applicable law.

AMENDMENT OF THESE TERMS AND DURATION

The SELLER may modify these terms at any time, with such changes duly published as shown herein. These terms shall remain in force from the time of their publication until they are replaced by new terms duly published.

APPLICABLE LAW AND JURISDICTION

The SELLER and the USER shall be governed by current Spanish law, and any disputes shall be subject to the courts and tribunals of Madrid, Spain.